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Terms and Conditions 2010
Please ensure you take the
necessary time to read the information presented below.
THE AGENCY who carries out
specialist services for the field marketing/experiential marketing and event
industries, providing staff that may fall into one or all of the following
categories modelling, entertainment and promotions. Staff booked by StaffWarehouse/Blazinstar
Experiential do so on a freelance basis. THE AGENCY seeks to maintain healthy
and mutually beneficial working relationships with its field individuals. In
order to ensure that we meet with your expectations and you meet ours, we have
prepared these standard terms and code of conduct [“Terms”] that will govern
our working relationship whenever you provide a service to StaffWarehouse/
Blazinstar Experiential.
TERMS between THE AGENCY
[Registered Number 5536329] whose registered office is at 138 Kingsland Road, Unit 14 Shoreditch Stables, London. E2 8DY, [hereinafter referred to as “we/us” or “THE
AGENCY”] AND the person whose details are set out in the attached form
[hereinafter referred to as “you”]. These terms constitute a contract between
you and us and they govern all assignments undertaken by you on behalf of us.
They will be deemed to have been accepted by you each time you accept a booking
for an Assignment. You work for the AGENCY on a temporary basis and therefore,
these terms shall not give rise to a contract of employment between you and us.
You agree that the nature of the temporary employment is such that we are not
obliged to offer you assignments if we should not deem them suitable for you
[the suitability of assignments is determined solely by us]. You agree to the
following terms
DEFINITIONS
In this Agreement, the following
terms shall have the following meanings:
“Client” means a client of THE
AGENCY to whom you are providing your services:
“Time of Booking” shall mean the
date on which you receive written confirmation from THE AGENCY of the
requirement for you to provide services to a Client.
1 RELATIONSHIP STATUS
THE AGENCY is not obliged to find
suitable work for you and suitability for an assignment shall be determined
solely by THE AGENCY. Equally, you are not under any obligation to accept any
assignment offered to you. You will provide your services to THE AGENCY in
accordance with the terms set out in this agreement; together with any written
instructions given to you at the Time of Booking You warrant and represent to
THE AGENCY that you are an independent, self-employed contractor. Nothing in
these Terms shall render you an employee of THE AGENCY and you shall not hold
yourself out as such.
1.1 VERIFICATION OF IDENTITY
Before carrying out the first
assignment you will provide THE AGENCY with documentation to verify your
identity. If you do not provide THE AGENCY with the requested documentation 5 days prior to the first
assignment is to commence then you will not be permitted to carry the said
assignment or any future assignments.
1.2 BRIEFING NOTES
Briefing notes will always be sent to you, generally
by e-mail, for all assignments. These notes must be read thoroughly as they are
designed to give you a better understanding of the brand and assignment you are
working on. Please request a briefing note if one has not been provided prior
to the assignment.
1.3 RELIABILITY
For all assignments Clients
request that you arrive at least
fifteen minutes prior to the work commencement time. Please allow
sufficient travel time to ensure your punctual arrival for assignments, when
planning your journey please take into account the possibility of unforeseen
traffic and tube delays, etc. Please remember you are THE AGENCY’s
representative and every Client needs to be treated with respect. Please be
courteous, polite and professional at all times, as assignments are subject to
on the spot assessment by a Client or member of THE AGENCY. If THE AGENCY
receives a complaint regarding your conduct personal or professional it
reserves the right to withhold any sums due to you pending an investigation. If
the complaint is upheld payment of monies due to you may be withheld depending
on the nature and circumstances of the complaint. Please note that THE AGENCY
also reserves the right to deduct the sum of £10 for every 15 minutes that you
are late for an assignment.
1.4 APPRAISAL FORMS
The completion of an appraisal
form is an essential requirement of your contractual services. It is vital that
this form is completed fully, well presented and legible and returned to THE
AGENCY by the next day following completion of your assignment. Please take a copy for your own
records. These forms are an important part of the assignment post appraisal
process and THE AGENCY will not make payment to you unless received on time and
in the prescribed manner. If you fail to do so THE AGENCY reserves the right to
deduct £10 from your pay.
2 YOUR OBLIGATIONS
a)
To assist THE AGENCY in finding suitable assignments for you, you
should provide the following information to THE AGENCY and you hereby warrant
that the information is true, accurate and complete:
I.
Your name, address and contact details;
II.
Details of all relevant experience, training, qualifications and
any other authorisations required for you to carry out the services for
client’s of THE AGENCY;
III.
On request, and if applicable, provide evidence of any relevant,
professional or other qualifications;
IV.
Any other relevant information that THE AGENCY should be aware of
that may affect your ability to carry out your services under these Terms with
THE AGENCY.
b)
Whilst engaged under these Terms, you agree to:
I.
Use all reasonable skill and care whist working on an assignment;
II.
Carry out the services in an expert, diligent and professional
manner and to the best of your ability;
III.
Co-operate with the Client’s and THE AGENCY’s personnel and accept
direction, supervision and instruction of any person in the Client’s
organisation to whom you are responsible;
IV.
Conform to the Client’s rules and regulations and standards of
working practice;
V.
Not engage in any conduct detrimental to the interest of the
Client or THE AGENCY;
VI.
Promptly notify THE AGENCY if you are unable to attend any
assignment for any reason and to comply with section 7.2 of these Terms;
VII.
Act safely and sensibly at all times and in accordance with any
health and safety requirements (but not limited by) of the booking. Take all
reasonable steps to safeguard your own safety (& personal property) and
safety of any person who may be affected by your actions whilst working on an
assignment. Your personal belongings are your own responsibility and so we
advise that you do not take items of high value to an assignment.
2.1 PRESENTATION
THE AGENCY’s Clients expect all
representatives to be immaculately turned out at all times. No jewellery should
be worn; hair should always be clean and tidy, and tied back if long, makeup should
be discreet, conduct yourself professionally refraining from the use of
profanity at ALL times and if a uniform is not provided then clothes should be
clean and freshly ironed for every assignment. Men must be well groomed. Please
note that no eating, smoking or the
consumption of alcohol or drugs should be undertaken during any
assignment at any time whist setting up, working or breaking down any part of
the booking elements especially whilst in uniform. If you are on your scheduled
break and wish to eat, have a soft drink or cigarettes please ensure you remove
any branded uniform first. Please note that THE AGENCY imposes fines, detailed
on your briefing document, should your appearance be deemed by THE AGENCY as
inappropriate.
2.2 UNIFORM
If you are provided with a
Client’s uniform and promotional material please ensure it is returned to your
Event Manager at the end of each day. If there is no Event Manager managing the
assignment then you will be responsible for the said items and should ensure that
you take the uniforms, kit and remaining promotional material home with you at
the end of the assignment. Uniforms, kit and/or promotional materials issued to
you shall be returned within 3 days of completing the assignment unless
otherwise directed by THE AGENCY. You agree that if you fail to return the
uniform, kit and/or promotional materials within this period or in good
condition THE AGENCY may make appropriate deductions from your payment. Please
note that THE AGENCY imposes fines, detailed on your briefing document, for
non-adherence to uniform requirements set out in the briefing document.
2.4 MOBILE PHONES
Mobile phones must be switched off at all times during an
assignment unless you have a prior arrangement with your Booker at THE AGENCY
(Event Managers will be an exception to the rule).
2.5 PROBLEMS
If you believe there to be a
problem with an assignment please contact THE AGENCY representative to discuss
the matter. Please do not at any time, raise or discuss problems or issues with
the Client.
3 RATES
Fees for your service will be
agreed [and confirmed in writing] at the Time of Booking. THE AGENCY does not
apply a fixed rate as each assignment is evaluated on level of input and hours
required. Fee rates are confidential between yourself and THE AGENCY and are
subject to the obligations of confidentiality contained in paragraph 8 of these
Terms. For the avoidance of doubt, such rate shall include an element in
respect to holiday pay which you are entitled under the Working Time Regulations
1998. The exact amounts shall be notified to you in writing at the Time of
Booking. Please note that these amounts are Gross pay and subject to Tax and NI
at the normal rates.
3.1 TRAVEL EXPENSES
You are expected to cover your
own cost of travel to and from local assignments. There may be occasions when
your travel expenses will be reimbursed by THE AGENCY. This is dependant on
assignment and will be agreed with you prior to the booking and confirmed in
writing. All expenses must be supported by relevant VAT receipts and must be
returned to THE AGENCY within five
working days following your assignment. Only original receipts will be
accepted - no copies or visa slips. If these travel receipts are not received
within the required time period THE AGENCY will be unable to claim them from
the Client and hence will be unable to reimburse you.
3.2 HOLIDAY
For the avoidance of doubt, there
is no holiday scheme available to you.
3.3 PENSION
For the avoidance of doubt, there
is no pension scheme available to you.
3.4 ILLNESS AND EMERGENCIES
In the event that you are unable
to attend an assignment you are contracted to perform please notify THE AGENCY,
& or your Event Manager immediately.
It is your responsibility to find a suitable replacement, approval of which must
be given by THE AGENCY prior to commencement of the booking. Failure to do so
will incur a re-booking fee of £25 chargeable to you. Otherwise, THE AGENCY
will take the appropriate action. Please respect the fact that finding a
replacement for you is not an easy task at short notice and we would ask for as
much advanced warning as possible. To clarify, normal office hours are Monday
to Friday 09:00am - 18:00pm. Out of normal office hours you must therefore
contact your Booker directly on their mobile number (07969 750 551) or if
unavailable please use the contact numbers supplied on your Briefing Notes
until you are able to speak with someone to inform them of the situation. If
you get a recorded message on any of these mobile numbers please leave a message.
You are not entitled to any payments of sickness or any other absence.
3.5 FINES & PENALTIES
THE AGENCY will not be held
responsible for any illegal parking, clamping or speeding fines or other fines
or penalties incurred whilst working on an assignment, whether it is your own
vehicle or a hired vehicle provided by THE AGENCY.
4 PAYMENT TERMS
a)
On completion of an assignment all staff must submit a completed
copy of THE AGENCY’s template invoice (sent with the assignment details for
your convenience) within 3 working days.
b)
THE AGENCY will not be obliged to pay any fee to you unless
section a (above) has been carried out. This also applies if the work related
report forms and photographs have not been submitted by the agreed date and
times as per the assignment details.
c)
THE AGENCY agrees to pay all invoices on the last day of the
following month by cheque of bacs transfer Depending with whom you bank with
clearance of the payment may take up to 5 working days. Invoices must include
any relevant expenses details if applicable.
d)
THE AGENCY is responsible for all National Insurance and Tax
contributions that may be due on any payments received, unless self employed.
e)
If you are unable to carry out the services due to illness or
incapacity or you are unavailable for any reason, you will not be entitled to
receive any fee in respect of the period of inability or unavailability. THE
AGENCY may deduct any rebooking fees that may be due in accordance with 3.4 as
well as those in section 2.2.
5 DEDUCTIONS
THE AGENCY reserves the right to
deduct any sums which you owe THE AGENCY including outstanding expense advance
or overpayment.
6 CANCELATIONS
THE AGENCY recognises that once
you have agreed to accept work that is offered, you may miss the opportunity to
work for other sources. It is therefore agreed that THE AGENCY will not
terminate the agreed assignment without giving you 24 hours notice. Such is the
nature of this industry that from time to time we all fall victim to the
Client’s cancellation of assignments for reasons beyond the control of THE
AGENCY. In these circumstances, and only if the cancellation given is less than
24 hours notice, we will endeavour to recover fees due to us and will then pay
you. Payment in respect of cancellation fees will only be made once the
necessary funds have been received from the Client. In the event of a
cancellation we will notify you as far in advance as possible.
7 TERMINATION
We reserve the right to cancel
the contract between us at any time forthwith by notice in writing. These Terms
will terminate automatically without any requirement for notice or payment in
lieu of notice in the event that you shall die or become unable to provide the
services by reason of permanent incapacity or having carried out a suitable risk
assessment in accordance with health and safety provisions, THE AGENCY
considers it inadvisable for you to continue performing the services.
THE AGENCY may by written notice
terminate these Terms with immediate effect if:
a)
You breach any part of these Terms which, in the case of a breach
capable of remedy, is not remedied by you within 21 days of written notice from
THE AGENCY specifying the breach and requiring its remedy; You become bankrupt;
b)
You conduct yourself in a manner which, in the reasonable opinion
of THE AGENCY, brings or is likely to bring you and/or THE AGENCY into
disrepute;
c)
You commit any act of fraud or dishonesty (whether or not
connected with your engagement hereunder) or commit any unreasonable act which,
in the reasonable opinion of THE AGENCY, adversely affect your ability properly
to carry out the services;
d)
You are convicted of a criminal offence (including an offence
under road traffic legislation in respect of which you are not sentenced to a
term of imprisonment, whether immediate or suspended); or
e)
You become of unsound mind or a patient as defined in either
section 112 or Section 145 of the Mental Health Act 1983 or being admitted to a
hospital in pursuance of an application matter under Part 11 of that Act.
7.1 TERMINATION BY EMPLOYEE
If you terminate your employment
less than 48 hours before the start date of the assignment or during the
assignment without reasonable cause, you will be liable for any expenses
incurred (incl. intangibles - labour, admin etc) as a result of such
termination and such expenses may be deducted from any monies owing to you by
THE AGENCY.
7.2 TERMINATION BY EVENT MANAGER
If you terminate your employment
less than 7 days before the initial
briefing or start date of the assignment or during the assignment without
reasonable cause, you will be liable for any expenses incurred as a result of
such termination and such expenses may be deducted from any monies owing to you
by THE AGENCY. We also reserve the right to fine/charge you for additional
costs incurred (incl. intangibles - labour, admin etc) by us as a result of
your termination.
8 CONFIDENTIALITY
You must undertake that you will
not at any time, whether during the term of this agreement or at any time after
termination thereof, divulge any information to any person relating to THE
AGENCY’s private affairs, clients, business or method of carrying on business.
You shall not at any time divulge to any person nor use for your own or any
other person’s benefit, any trade secrets or any other confidential information
that is not in the public domain of THE AGENCY or a Client to whom you have
been assigned to work and which relates to their respective employees, agents,
clients, customers, suppliers, business affairs or finances.
8.1 AGENCY CLIENTS
You will not at any time during
any Assignment nor for 8 months thereafter directly or indirectly interfere
with, solicit or entice any of our Clients or persons with whom we were in
consultation with a view to those persons becoming Clients to the intent that
any of them cease to patronise our business or to the intent of directing their
custom elsewhere. While the restriction in this clause is considered reasonable
by you and us in all the circumstances it is recognized that the restrictions
of the nature in question may fail for unforeseen reasons and accordingly it is
hereby agreed and declared that if such restrictions shall be adjudged to be
void going beyond what is reasonable in all circumstances for the protection of
our interest and/or any associated or subsidiary company but would be valid if
part of the wording thereof were deleted and or the periods (if any) thereof
reduced in scope and/or the area and/or the range of activities thereby dealt
with reduced in scope the said restrictions shall apply with such modifications
as made necessary to make it valid and effective and any such modifications
shall not thereby affect the validity of any other restriction contained in
these Terms. In the event of you being in breach of this clause, THE AGENCY will
be entitled to recover from you any fees which THE AGENCY would have been paid
by the client had the employment by THE AGENCY’s client been arranged by THE
AGENCY. Furthermore, you must immediately notify THE AGENCY of any direct offer
of employment by a client of THE AGENCY for whom you have carried it an
assignment.
9 COPYRIGHT
You hereby irrevocably,
unconditionally, with full title guarantee and by way of assignment of present
and future copyright assign absolutely to us the full copyright in the products
of your services hereunder for the full period wherever in the world
enforceable together with all further rights therein to which you may be
entitled and waiver of all performers’ property rights any moral rights to
which you are now or may in the future be entitled to pursuant to the
provisions of this Copyright, Designs and Patents Act 1988 Sections 77, 80, 84
and 85 and any other legislation no existing or in the future enacted in any
part of the world in respect of the product or services. You assign all rights
to THE AGENCY of your personal image being used during this agreement in any
format now or in the future by THE AGENCY in any format throughout the world.
10 DATA PROTECTION
You will for the purpose of the
Data Protection Act 1998 consent to the processing of all or any personal data
(in manual, electronic or any other form) relevant to your engagement by THE
AGENCY and/or any agent or third party nominated by THE AGENCY and bound by a
duty of confidentiality. Processing includes but is not limited to obtaining,
recording, using and holding data and includes the transfer of data to any
country either or outside the European Economic Area (“EEA”).
11 ENTIRE AGREEMENT
These Terms supersede any
previous agreement between us in relation to the matters dealt within it and
represents the entire understanding between us.
12 ACCEPTANCE
THE AGENCY can at their
discretion end your assignment at any time and withhold payment for breach of
these terms along with the immediate removal of your profile from THE AGENCY
database.
You acknowledge to adhere to these terms and conditions
at the time of registeration by ticking the acceptance box.
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